All your questions, by topic.

Flexy supports more than 800 B2B clients, active since 2014 in the B2B energy market and across 8 sectors, from SMEs to listed groups.

For the brokerage activity, there is no direct invoicing between your company and Flexy: the commission is included in the energy price invoiced by the selected supplier. Only the consultancy services (clicks strategy and execution) are invoiced directly to the client, under a clear mandate.

We present the offers of the suppliers active on the Belgian market. Each offer is presented objectively, according to your company's needs. You always remain the final decision-maker on the choice of supplier and energy contract. We bring you transparency and visibility on the market, and it is you who selects the offer best suited to your needs.

We present the offers of the suppliers active on the French market. Each offer is presented objectively, according to your company's needs. You always remain the final decision-maker on the choice of supplier and energy contract. We bring you transparency and visibility on the market, and it is you who selects the offer best suited to your needs.

No, and we say so clearly: for brokerage, Flexy is mandated and paid by the suppliers. Each offer is nevertheless presented objectively, according to your company's needs, without pushing the one that pays the most.

An energy broker is an intermediary that presents companies with electricity and gas contract offers from suppliers. Flexy analyses your consumption profile, consults its suppliers and presents the offers suited to your needs. The final decision always remains yours.

No. Flexy presents contracts from its suppliers, but never recommends an offer. An expert explains the tariff structure, clauses, volumes and options of each offer: you remain the final decision-maker.

For the brokerage activity (presenting supply contracts): Flexy is remunerated by the energy suppliers. This commission is included in the energy price invoiced by the supplier. There is no direct invoicing between you and us. For the consultancy services (clicks strategy, execution via YEM): these are optional services. Depending on the complexity of your business, on request only, a consultancy contract can be set up with Flexy to manage and optimise the clicks strategy.

Yes. Our portfolio ranges from the local micro-business to the listed industrial group. The method stays the same. Only the depth of the audit and the frequency of the follow-up adapt to your consumption profile.

Brokerage (contract renewal) is paid by the suppliers, through a commission included in the energy price. Consultancy (clicks strategy and execution) is mandated and paid directly by the client. The two activities are distinct, and we state it at every step.

No. Switching suppliers is an administrative transition: your grid operator and your physical supply do not change. Flexy orchestrates the switch with the selected supplier, without interruption.

In seven steps: market monitoring, analysis of your consumption data, consultation of the suppliers, objective presentation of the offers, your own choice of offer, administrative set-up of the contract and, optionally, a fixing strategy (clicks).

The initial scoping takes one hour. The market review and the presentation of the offers are delivered within 5 to 10 working days depending on complexity. Signing happens at your own pace.

We actively manage your contracts and anticipate renewals. When the market is most favourable, sometimes up to 36 months in advance, we present you with renewal offers and, with your agreement, orchestrate the set-up of the new contracts.

Yes, both energies. The analysis covers electricity and gas supply, injection, the photovoltaic impact and your quarter-hourly data, in order to present offers suited to your complete profile.

Yes. We consolidate the contracts across your entire estate (several sites, several delivery points, electricity and gas), for a unified view of consumption, budget and end dates.

A contract that is not renewed generally rolls over tacitly or falls back on default terms, rarely aligned with the market. Anticipating the end date lets you compare several offers and stay in control of your terms.

Ideally 3 to 6 months before the end date. This window leaves time to analyse your consumption profile, follow the market and consult the suppliers, without last-minute pressure.

No. Flexy coordinates the administrative transition with the selected supplier and keeps an eye on the end-date timeline. You sign the new contract, we orchestrate the switch: you keep a single point of contact.

Of course. Our role is to present the available offers, not to make you switch for the sake of it. The decision stays with you. It is also always advisable to test the market to make sure your current supplier's offer is competitive.

A click contract lets you fix your energy price in several steps rather than all at once. Instead of locking 100% of your volume at signature, you progressively “click” tranches according to market conditions: an agility tool to smooth your costs.

It is a consultancy service: defining your fixing strategy, proactive market monitoring, scenario simulations and execution of the clicks through our YEM platform. Optional and separate from brokerage.

All B2B click contracts: gas and electricity supply, annual, quarterly or monthly products, with fixings as a percentage or in MW blocks.

You do. Our analysts monitor the market, alert you at the right moments and simulate the impact of each scenario on your budget, but the pace and the level of coverage remain your decision, in full transparency.

This consultancy service is invoiced directly to the client, under a clear mandate. Brokerage, by contrast, is paid by the suppliers through a commission included in the energy price.

Clicking progressively spreads your purchase over time: you reduce exposure to a single market point and can seize favourable price windows. Like any market strategy, it does not guarantee a minimum price: it structures the risk.

YEM (Your Energy Manager) is the platform Flexy uses to manage click contracts: position tracking, simulations, alerts and execution of the fixings, as a percentage or in MW blocks, for both gas and electricity.

An indexed contract follows a market index: your price moves with the quotations, both up and down. Indexed to the day-to-day market, the contract reflects real conditions: useful for capturing price drops, demanding when the market rises.

A fixed contract locks the price for the full term; a variable contract follows a market index; a click contract combines both logics by fixing in tranches. The right choice depends on your risk tolerance and your need for budget visibility. Flexy presents offers across these structures, the decision is yours.

Yes. The energy you inject into the grid has value and changes your profile. We factor injection and the photovoltaic impact into the analysis, so that the offers presented reflect your real situation, supply and injection included.

It is the measurement of your consumption in fifteen-minute intervals. This load curve reveals your peaks, your troughs and your real consumption profile: the basis of any serious analysis before consulting suppliers.

Flexy publishes updated indicative quotations on its Energy Market page, together with analyses to interpret them. The reference indices cover electricity and natural gas over several horizons (year +1, +2, +3).

Wholesale electricity and gas prices react to the balance between supply and demand: weather, power plant availability, gas prices, geopolitics, seasonality. This volatility feeds through to business contracts, hence the importance of the timing and the structure of your contract.

Yes. We take into account the budget specifics of the non-profit world and provide clear documentation for boards of directors and general assemblies. The offers presented are suited to your reality. The decision remains yours.

Yes. Whatever your sector, energy affects your results. After our experts have analysed your profile, we present the offers best suited to your needs.

We consolidate the contracts of your entire estate for a unified view: consumption, budget, end dates. Renewals are managed centrally, with reporting by site, region or brand.

In hospitality, every detail counts. We submit the options best suited to your opening hours, your seasonality and your activity peaks, so you stay in control of your budgets.

For industry, Flexy analyses quarter-hourly curves and production profiles, manages multi-site and multi-delivery-point contracts, and supports photovoltaic injection as well as the optimisation of fixings. Production demands reliable, controlled energy: analysis always precedes the presentation of offers.

Flexy covers 8 sectors: industry, multi-site retail, property managers, SMEs, non-profits and associations, serviced residences and care homes, hospitality, as well as other companies with specific profiles. The method is the same everywhere: the analysis adapts to the consumption profile.

A clear, jargon-free reading of the market, a dedicated contact person, a transparent comparison of several concrete offers and end-date monitoring so you never have a renewal forced on you.

Managing buildings also means managing energy. We present different offers and options suited to the specifics of your activity (continuity of service, multiple meters, multi-year budgets), so that you can choose with full knowledge of the facts.

Clear documentation for your general assemblies, full transparency on remuneration and tariff structure, and centralised management of the contracts for common areas. Co-ownerships demand clarity and rigour: that is the basis of our support.

Chaussée d'Alsemberg 842, 1180 Brussels. We receive visitors by appointment and also travel to your premises.

Your latest electricity and gas invoices, your current contracts with their end dates and, if available, your quarter-hourly consumption data. With these elements, the analysis of your profile can start immediately.

No. The first conversation serves to understand your situation and to check that Flexy can be useful to you. You then decide, on the basis of the offers presented, including the option to change nothing.

The initial scoping takes one hour: your activity, your sites, your current contracts, your priorities. On that basis, we define the data to analyse and the timeline. You leave knowing exactly what happens next.

Three channels: the contact form on the website, a call to +32 2 808 08 50, or an e-mail to contact@flexy.be. An expert from the team gets back to you to set up the meeting.

Yes. Flexy supports companies in all three regions (Brussels, Flanders and Wallonia), in French, Dutch and English. Our offices are located in Brussels.

Yes. Flexy supports companies on the French market: consumption profile analysis, consultation of the suppliers active on the French market and objective presentation of the offers: the same method as for our Belgian clients.

Flexy supports companies in Belgium and France. The method is identical in both countries; only the suppliers consulted and certain market specifics differ.